EMIRATES FLIGHT CATERING

Position: F & B Supervisor (E K F C) Job Reference: FSS/DO/17799 Posted: 09 May '11 • Closing: 22 May '11 • 12  days left Department:  In-flight Catering & Retail Company / Division:  Emirates Flight Catering Location:  Dubai, United Arab Emirates

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Emirates Flight Catering (EKFC) part of the Emirates Group is the world?s largest in-flight catering operation providing in-flight catering and support services for airlines from Dubai International Airport. With a workforce of over 6500 multinational employees and four work sites, EKFC has a clientele of 120 airlines and airline hospitality lounges in Dubai International Airport as well as running a large off airport Food and Beverage business.
Reporting to the Food & Beverage Supervisor, your responsibilities will include:

• Ensure that all customers are provided with the best quality of food and service.
• Facilitate cost effective and efficient management methods to continuously improve standards of customer service.
• Ensure that cleaning schedules are met with in compliance with established Hygiene & Safety Standards.
• Make sure that assigned staff is professionally supervised, trained, motivated and counselled to achieve the objectives agreed upon with and provide the necessary guidance whenever required.
• Responsible for giving clear instructions regarding the work to be performed to team members with deadlines and quality standards.
• Conduct spot-checks at the lounges section in order to ensure that food and equipment are provided as per the business standards.
• Ensure that the required stock levels for all outlets are properly maintained according to current levels of consumption.
• Prepare food and store requisitions for the outlets.
• Responsible for implementing safe working practices and procedures in accordance with EKFC policies.

Experience & Qualifications:

• Diploma holder in Hotel Management or equivalent qualification
• High standards of verbal and written communication in English
• Experience in a supervisory role in an international airport or 4-5 star hotel environment
• Demonstrated ability to manage staff
• Ability to resolve customer complaints and anticipate emerging customer needs to continually improve service standards
• A professional manner with the ability to work under pressure to meet targets and achieve results
• Strong planning and organisational skills with the ability to multi-task and manage time effectively
• Demonstrated ability to maintain constructive relationships with others

Salary & Benefits: Salary package will be discussed during the interview to successful candidates.
To Apply: To express your interest in the above vacancy please APPLY HERE

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